Accessible Customer Service Policy
This policy establishes practices and procedures for the provision of goods and services to people with disabilities in compliance with customer service accessibility standards under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and any other similar accessibility legislation applicable in other Canadian jurisdictions. MRa recognizes its obligations under accessibility legislation and supports efforts to achieve accessibility.
Integrated Standards Policy (AODA)
This policy establishes practices and procedures regarding areas such as communications, websites, training and employment in compliance with the Integrated Accessibility Standards Regulation under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”). MRa recognizes its obligations under accessibility legislation and supports efforts to achieve accessibility.